Xbox Live problems
The Xbox Live service supports both Xbox 360 and the latest Xbox One console, but this service will go down on occasions and also runs into server problems. Common issues include not being able to sign into Xbox Live, the friends list not working, purchasing and downloading content and also a complete outage with all Microsoft servers down.
Xbox Live was compared to PSN a lot during the last generation for being a paid for service, while PSN was free, but this all changed when Xbox One and PS4 released. Now, you have to pay for both online gaming services and this means you won’t be choosing either console based on getting free online gaming.
The Xbox One and 360 come with free monthly games included in the paid package, which is titled Xbox Games with Gold. These free games started with mainly indie titles after Xbox One released, although AAA games on the latest generation is sure to please as the system gets older.
If you have any problems with Xbox One and the live service, then share this below and see user status updates for insight into your own issues. You can also reach Xbox customer service using the contact details provided on this page.