Virgin Media cable TV and Internet

When it comes to Virgin Media problems the two major areas include cable TV and Internet, and when Virgin Media is down customers are not too pleased to say the least. It is very rare to see VM go down but it will happen from time-to-time.

Virgin Media

Virgin Media Cable TV faults include no screen showing, total outage and issues changing channels. This occurs when there are server issues, or maintenance updates are underway. Even mobile connections with Virgin Media has its ups and down, apps crashing or not opening etc.

This is your Virgin Media cable TV and Internet server status page, where you can list or read any problems that occur with this service.

Virgin Media status reports for Wednesday 18th of January 2017

To find out if Virgin Media is down right now, see reports below.

Problems with Virgin Media? Share issues with Is Down Right Now readers:

  • Paul Bessant

    i got sky booked setup in 8 days what greedy lot they are i have to pay over 100 for this crap sky doing my same package for half the price for 18 months greedy corrupt virgin im almost gone roll on

  • Karen

    Ill be 1st in line at the time lol seems a touch better tonight not 100% but at least kids xbox is connecting lol

  • Daniel Wright

    Mines been down all day! Getting fixed next Wednesday ! Absolute joke, can’t wait to get sky back! Nothing but problems with Virgin, slow services, and slower tivo box!

  • David Hobbins

    The VM Twitter correspondent says we can claim compensation for downtime when they filly get it fixed!

  • Karen

    Good luck with that been down since wensday last week still down now monday evening latest lie from them is fix by tues dinner time

  • Karen

    Virgin media internet been either completely down or so slow everything times out since wensday website last estimate fix was for 4pm today (monday) now they saying tomorrow midday wont be holding my breath took them two days to even admit to a problem whole off stafford affected will be refusing to pay the bill soon if they dont pull there fingers out and sort it

  • liz

    Does Virgin actually take note of this site and does it ever respond?

  • liz

    There seem to be a lot of complaints of virgin intetnet / media being down or being intermittent during last 3 days posted on 14th Jan that have suddenly disappeared…?

  • David Hobbins

    Online chat says broadband back at 16.25 today. ST16 area

  • Thomas Farries

    Broadband off since 20:00 lastnight. HX2

  • Rachel Patterson

    No Internet for last 24 hrs. Advisor tells me it won’t be fixed until the 12th. Ng9 area. Calling Sky to transfer.

  • Liam

    Rotherham area

  • Liam

    No internet since 3pm 05/01/17 vigin says down untill the 12th absolutely ridiculous.

  • Mark Pridding

    Can not get on like at all this morning come on guys we should be notified when works at happening grantham area lincs

  • Em

    Very slow internet in SW15 London for the past couple of months!

  • Ms.Pin

    Cf1 been down since 7pm. Told it would be back on 1am. Now almost 4am and no joy. I study and work online and am sick of their nonsense.

  • Gordon Horton

    On checking internet download speeds been deliberately throttled all day. I pay for 200Mbps and haven’t gotten over 30Mbps all day. It’s regularly well over 200. At some stages it’s been as low as 2Mbps. It’s just not acceptable. Fed bogus excuses by customer support.

  • Sue

    My internet connection has gone down 325 today and is still off in the BL3 area

  • Kevin Appleton

    Well quarter past five on Christmas day and still no Internet from virgin media, these guys really believe in extracting the urine! Price up, service down.

  • Kevin Appleton

    Internet went off at half eleven Christmas eve ln LS11, and fault not expected to be fixed till four o’clock on Christmas day! This is bad enough but this is the second time in a month, what is wrong with this company? It’s the bloody 21st century……. South Korea can do better than this!

  • Andrew

    Virgin internet connection lost this morning in RM14 – told by Virgin that they cannot diagnose the fault and engineer cannot come until 3rd Jan…..

  • Jack

    No internet 3rd day

  • ardbeg1977

    Received £11.96 refund for 12 days offline. Got through quickly, I was polite, customer rep was efficient – wish they’d fix the fault, though.