Other Services

TSB Online Banking Login Problems

Are you having TSB Online banking login problems? Using the Internet to do all your banking is one of the easiest ways of handling your money, without the need of walking into a bank or picking up a phone. But there are issues now and then and customers are left feeling somewhat annoyed with lack of service.

TSB offers its customers so many different financial services, which include loans, savings accounts, normal accounts and credit cards. These services are available via website or mobile banking apps and these are where the problems lie when they crop up.

Banking online comes with issues now and then, such as not being able to login, website not working due to an outage, apps not downloading or opening etc. When you do have an issue with TSB Internet banking please do let us know what is wrong, what platform you are using being it website or mobile app and your location.

TSB status reports for Tuesday 19th of January 2021

To find out if TSB is down right now, see reports below.

Problems with TSB? Share issues with Is Down Right Now readers:

  • Jamie

    Is TSB down for anyone else, i have not been able to get online.

  • Susie Douglas

    Online banking will not allow me to set up new recipient, so I go into local bank and ask cashier to sort this out. She said my phone number hadn’t been updated. I’ve had the same number for at least 34 years, I told her it was this new systems fault. What annoyed me the most was that she would not admit to this or apologise on behalf of TSB. What a fiasco. We should all be compensated for this inconvenience.

  • Fiona Ingham

    Still unable to log into my TSB account!

  • Christine

    Am I the only person in the world who STILL cannot login to my TSB account? TSB just offers apologies and bland suggestions as to how I can login. The media seems to have forgotten this story. I am at my wits’ end – it is almost 3 weeks now since I have any information about activity on my account. Please tell me I am not alone…

  • hdavis

    as of 6/may still cant log in no help from tsb am thinking of suicide have had to borrow money to exist my next option is suicde

  • Jonathan Chivers

    Thursday May 3rd Service now unobtainable;this is worse than it was yesterday If I get screwed over this heads are going to roll!

  • Joy

    Tell me why I’m unable to get TSB online banking ,are there still problems today 3/May /

  • Joy

    I’m still not getting TSB online banking ,does anyone else have this problem in Wallington

  • Paul W

    I’m going back to Lloyds if it is not resolved by tomorrow afternoon. Whatever the reason – this is unacceptable.

  • Olga

    Every time I try to use the online banking app there’s a message to say their restricting the number of people that can access it at one time. I’ve been trying all weekend but no luck. Not impressed. This doesn’t happen with my other banking apps so why is it happening with TSB?!

  • Allan Biggs

    Have been able to log on but with no green secure lock got out fast

  • Colin Parsons

    cannot contact TSB No online web site, No mobile banking, No Ipad Banking, phone line just cuts off, No way to contact them, I have not had the opportunity to upgrade my Monthly Saver and get the higher rate of interest. We cannot contact them, yet they managed to down grade my Monthly Saver to .40% knowing full well I could not get hold of them to transfer/set up a new one. I hope there is compensation once this debacle is sorted.

  • Jack_Dusty

    10AM Tuesday 24th April: Just tried accessing the account and still cannot get in!!!!!! No information from TSB that is useful. What happened to IT rollback plans for when IT changes went wrong and they just re-instated the backup and went back to the way they were?

    I trust that the Head of IT in TSB will be tendering their resignation in the next few hours?

  • PBrown

    unable to login any account. It is now Tuesday. When can we expect to be able to access account.

  • Lorraine Donaldson

    Day 3 and still cannot get into account, WHAT IS GOING ON ?????????????????

  • John Morehen

    This is day 5 without TSB online banking. What the devil is going on? TSB make light of it, referring to ‘intermittent’ breaks in service. I have had no service whatsoever.

  • Fiona Hutchinson

    Been trying all day to access my online account ,what the hells going on ,

  • Jw

    Same can’t get passed the first page no access to funds, I will be leaving this bank

  • BRIAN HOYLE

    19.19 Monday 23/4 cannot log on to any of my TSB accounts. Unbelievable !!

  • Elizabeth Saynor

    I was able to log in this morning but not this afternoon. I tried ringing but got a message only then the phone was disconnected so I can’t even discuss things with a person. I hope this problem is sorted out very quickly and then I shall very seriously consider changing banks. I expect to be able to access my account when I need to because I think this has been going on for too long. Get a move on

  • B E

    still cant log in to my business account need to pay invoices . NOT HAPPY !!!
    GET A GRIP AND GET THIS SORTED

  • Sidney Owen

    This has been going on for too long now, several weekends! It is time to change banks.

  • Jack_Dusty

    Either TSB are telling porkies or they do not know what customers are seeing some 16 hours after the end of their scheduled planned upgrade. I have just tried getting into my account and been refused access to even the first login page.

  • B E

    is tsb online down ? cant access account

  • Bernard Wood

    I cannot access my account how long has this been down??

  • Chris V Evans

    can’t switch online to plus account down , have been trying all weekend with deadline tonight

  • Debi

    Can’t log in on laptop or phone app, says there’s a service error

  • aurelia metcalfe

    Cant log in on either app one says theres an error other says theres s problem

  • Phil Lewis Boyce Mckenna

    Im referring to the android app that is by the way

  • Phil Lewis Boyce Mckenna

    You can still use the old app to log in to bank the new app with fingerprint login is not working tsb just told there are having technical issues and that the old app will not be worling for much longer so get your thing sorted now while you can

  • naomi

    I keep having the same problem for the last few months I cant seem to log in or anything. I cant remember my user id all I wish to do is reset it my account log in just keeps telling its not found or youll having reregister its driving me mad going round in circules

  • Sharon

    All last night and a little part of this morning I was unable to open my online banking through the website using Firefox, I tried Safari in the end after realising i had it and it worked fine lol. Wonder why after all this time Firefox and TSB and confections with each other.

  • Jo

    Can’t log in to online banking; in fact I can’t even access the website on a BT Hub broadband @ 11:45am on 06/07/2017

  • Anita Sharp

    I have been trying to log in to my account for 2 days and wont let me just saying that internet explorer not working as it is still down come on get a grip with thing or I will be changing banks thats all I have to say on the matter !!

  • Lourry5

    Down again due to making changes… hmm think il be changing banks

  • Debby Lamrhari

    Second time this week server is down Time to switch banks

  • Paul David

    App not working, can’t log in , dns error

  • Peter

    Can’t log in

  • Tomasz kras

    Problem with TSB internet banking i can’t loging

  • Katie

    The app on my iPhone 6 is not working it keeps saying “we are having technical problems please try again later”

  • Bobby

    Every time I try to log into my TSB online account it is not working, something about invalid memorable word character.

  • Nicola

    My TSB app on my iPhone 6s has stopped working. This is so frustrating I can tell you, is anyone else having the same issue?

  • Caroline

    I have been getting an on screen message saying, “unfortunately Tsb has stopped” – why is this happening?